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Technical Support is available around the clock, every day.
Our Support team can be reached by telephone or via Help Desk at any time. CIN-TECH has on-site staff at both of our datacenters standing by, right now, to assist you.
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Contact our Support Team
Dial (415) 525-2687 to reach us, or choose an option below.
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Live Support Anytime
This form will be instant messaged to one of our support staff and someone will get back to you with in 25min. If your site is down please call.
 Start Here
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Support Knowledge Base
Find answers to common questions at the click of a mouse. The CIN-TECH Support Knowledge Base covers a number of support topics, beginning with Pre-Sales Questions.
Search the Knowldge Base |
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Billing System Online
To check the status of your payment, view previous bills, or update your billing information please login to the PIMS billing system online.
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Video Tutorials for Common Questions & Tasks
Our extensive collection of tutorials can show you how to configure your control panel, fix common problems, and answer frequently asked questions.
View Video Tutorials |
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Open a Help Desk Ticket
The electronic help desk allows you to enter support requests online and then be updated by e-mail and web as your concerns are serviced.
Open a New Ticket |
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